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Haven't got your email? Text us at printing@certifier.io.","next-steps-title","What happens next?","printing-title","Printing","printing-description","Your certificate will be printed on premium paper so that every element looks sharp, vivid, and ready to impress.","shipment-title","Shipment","shipment-description","You'll receive a tracking link via email once your order has been dispatched - usually within 2-3 business days.","delivery-title","Delivery","delivery-description","Your certificate will arrive in 5-14 business days, safely enclosed in a rigid cardboard envelope.","button-label","Back to Digital Certificate","previous-mockup","Previous mockup","next-mockup","Next mockup","mockup-image-alt","Certificate mockup {index}","select-mockup","Select certificate mockup {index}","no-shipping-provider-available-title","No shipping provider available","no-shipping-provider-available-description","We couldn't find a shipping provider for your selected country. 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Contact our support to get the status of your order.","Can I order this as a gift?","Absolutely! You can enter a different shipping name and address during checkout. Many learners gift framed or acrylic versions of their achievements to family members, mentors, or employers.","How is my payment secured?","All payments are processed through Stripe’s secure checkout, trusted by over 5 million merchants. We never store your credit card information or personal data, and all transactions are PCI, SOC, GDPR, and CCPA compliant.","What happens if my certificate arrives damaged or doesn’t arrive at all?","We stand by the quality and safe delivery of every order. If your certificate is lost or arrives damaged, simply contact our support team with your order number and photos (if applicable). We’ll quickly send a free replacement.","Will I get a tracking code?","Yes, all orders come with a tracking code, so that you can track your parcel and know when to expect its arrival. The tracking code will be sent to you once your certificate is shipped (typically, in 2-5 days after placing the order). If you haven’t received an email with a tracking code, contact our support team.","How long will shipping take?","Delivery times vary by destination, but most packages arrive within 5-14 business days. You’ll receive a tracking link as soon as your certificate ships.","Where do you ship?","available-countries-title","We currently ship to:","available-countries-description","Australia, Austria, Canada, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, United States.","coming-soon-title","Coming Soon:","coming-soon-description","Algeria, Argentina, Azerbaijan, Belarus, Bolivia, Brazil, Bulgaria, Chile, China, Colombia, Costa Rica, Ecuador, Egypt, Ethiopia, Georgia, Guyana, India, Indonesia, Iran, Iraq, Israel, Japan, Kazakhstan, Kenya, Lebanon, New Zealand, Malaysia, Macedonia, Mexico, Morocco, Nigeria, Pakistan, Panama, Peru, Philippines, Romania, Russia, Saudi Arabia, Serbia, Singapore, South Africa, South Korea, Sri Lanka, Suriname, Taiwan, Thailand, Turkey, Ukraine, United Arab Emirates, Uzbekistan, Venezuela, Vietnam.","product",{"_682":776,"_777":778,"_779":780,"_781":782,"_783":784,"_785":786},"shipping",{"_682":769,"_770":771,"_772":773,"_774":775},"Delivery & Service","shipping-time-description","Shipping Time: 5-14 business days","whats-included-description","Includes: Tracking number","packaging-description","Packaging: Sturdy cardboard envelope keeps your certificate flat, clean, and damage-free.","Product Details","size-description-a4-landscape","Size: A4 Landscape (21 cm × 29.7 cm).","size-description-a4-portrait","Size: A4 Portrait (29.7 cm × 21 cm).","size-description-letter-landscape","Size: US Letter Landscape (21.59 cm × 27.94 cm).","size-description-letter-portrait","Size: US Letter Portrait (27.94 cm × 21.59 cm).","paper-description","Paper: Gloss-coated paper, 330 gsm - thick, smooth, and vibrant for a premium look and feel.","High-Quality Printed Certificate","description-a4","You will receive a high-quality physical certificate in A4 size (8.27 × 11.69 inches / 21 × 29.7 cm), printed on premium 330 gsm gloss-coated paper.","description-letter","You will receive a high-quality physical certificate in US Letter size (8.5 × 11 inches / 21.59 × 27.94 cm), printed on premium 330 gsm gloss-coated paper.","order-count","Ordered 1000+ times","shipping-price-label","+ shipping cost","submit","Proceed to Checkout","quantity","{count, plural, =0 {items} =1 {# item} other {# items}}","shipping-country-input-placeholder","Shipping country","shipping-country-input-error-message","Select shippng country","shipping-country-state-input-placeholder","Shipping state","shipping-country-state-input-error-message","Select shipping state","rating-tooltip-title","Average rating: 4.7/5","rating-tooltip-subtitle","Based on 478 verified reviews.","showcase",{"_682":835,"_819":836,"_822":837,"_824":838,"_826":839,"_828":840},"premium-look",{"_682":830,"_819":831,"_822":832,"_824":833,"_826":834,"_828":829},"happiness-guarantee",{"_682":818,"_819":820,"_514":821,"_822":823,"_824":825,"_826":827,"_828":829},"If anything goes wrong, we'll make it right","subtitle","100% HAPPINESS GUARANTEE","Order with confidence, knowing we're committed to celebrating your achievement exactly as it deserves.","feature-1","If your order arrives damaged, misprinted, or not as expected, we'll reprint it for free.","feature-2","We'll also cover free reshipping to deliver your reprinted certificate safely.","feature-3","Prefer a refund instead? No problem - we can issue a full refund too.","feature-4","Carefully packaged - shipped flat in a protective envelope to prevent bends or creases","Why you'll love it:","premium look & feel","Printed on gloss-coated 330gsm paper - thick, smooth, and vibrant for a premium look and feel","Crisp, professional finish - looks great whether displayed on a wall, desk, or shelf","Frame-ready format - fits standard certificate frames, document folders, or display holders","Enjoy your printed certificate in a variety of ways:","showcase everywhere","Frame & Display: Frame and display your achievement on a wall, desk, or shelf.","Gift a Copy: Order a few copies to surprise your family or friends.","Keep Memories: Keep a physical reminder of your success for years to come.","Store & Archive: Keep it safe in a folder or binder for future reference.","Carbon Emissions","Certifier offsets carbon emissions from shipping and packaging for this purchase.","views",{"_845":846,"_847":848},"credential-retrieval",{"_514":854,"_855":856,"_857":858,"_859":860,"_682":856,"_852":861},"credential-verification",{"_514":849,"_850":851,"_852":853},"Provide the credential ID to verify its validity.","not-found","No matching credential found","search-message","Searching for this credential in our database","Enter an email address or credential ID to retrieve associated credentials.","submit-label","Retrieve Credential","input-label","Email or Credential ID","invalid-input","Please enter a valid email address or credential ID","Searching for credentials in our database","components",{"_1134":1135,"_1136":1137,"_1138":1139,"_1140":1141,"_1142":1143,"_1144":1145,"_1146":1147,"_1148":1149,"_1150":1151,"_1152":1153,"_1154":1155},"modals",{"_945":946,"_947":948,"_949":950,"_951":952,"_953":954,"_955":956},{"_937":938,"_939":940,"_941":942,"_943":944},"restricted-access",{"_682":934,"_935":936},"checkout",{"_871":872,"_719":873,"_874":875},"form",{"_918":919,"_920":921,"_922":923,"_924":925},{"_682":884,"_885":886,"_887":888,"_889":890,"_891":892,"_893":894,"_798":895,"_896":897,"_767":898,"_899":900,"_901":902,"_903":904,"_905":906,"_796":907,"_908":909,"_910":911,"_912":913,"_914":915,"_916":917},"shipping-details",{"_695":876,"_697":877,"_878":879,"_880":881,"_882":883},"Delivery in 5–14 business days","You’ll receive a tracking link as soon as your certificate ships.","delivery-tooltip","Delivery time depends on your location.","protection-title","Packed for Protection","protection-description","Carefully packed in a sturdy cardboard envelope to keep your certificate safe.","Order Summary","product-title","Paper Certificate","product-description-a4-landscape","A4 Landscape Certificate (21 × 29.7 cm). Frame not included.","product-description-letter-landscape","US Letter Landscape Certificate (21.59 × 27.94 cm). Frame not included.","product-description-a4-portrait","A4 Portrait Certificate (29.7 × 21 cm). Frame not included.","product-description-letter-portrait","US Letter Portrait Certificate (27.94 × 21.59 cm). Frame not included.","Qty","subtotal","Subtotal ({count, plural, one {# item} other {# items}})","Shipping to {country}","shipping-enter-address","Enter shipping address","total","Total","total-tooltip","Charged in US dollars. Your bank may apply a currency conversion fee.","note","Note: Your certificate is printed to order, so it can't be canceled once you pay.","Pay {price}","happiness-guarantee-tooltip","If you’re not satisfied with the certificate printing quality, Email print@certifier.io within 14 days of delivery for a full refund.","happiness-guarantee-title","Print Quality Guarantee","happiness-guarantee-description","Damaged or misprinted? 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Now your signature showcases your recent achievement 🎊","download-section-title","Credential image","gmail-instructions",{"_1063":1079,"_819":1080,"_682":1081},"outlook-instructions",{"_1063":1064,"_819":1065,"_682":1066},"sizes",{"_1057":1058,"_1059":1060,"_1061":1062},"large","Large","medium","Medium","small","Small","steps",{"_1067":1068,"_1069":1070,"_1071":1072,"_1073":1074,"_1075":1076,"_1077":1078},"How to add your credential to the Outlook signature:","Outlook signature","step-1","Download a credential image below.","step-2","Open Outlook, go to \"File\" > \"Options\" > \"Mail\" > \"Signatures\".","step-3","Select a signature from the list and press \"Edit\" or create a new signature on by clicking on \"New\".","step-4","Click on the Image icon and upload credential.","step-5","Click \"Copy link\" below and hyperlink the credential’s image.","step-6","Click \"Save\".",{"_1067":1068,"_1069":1082,"_1071":1083,"_1073":1084,"_1075":1085},"How to add your credential to the Gmail signature:","Gmail signature","Open Gmail Settings and scroll down to the Signature block.","Click on the Image icon and upload credential. Resize if needed.","Click “Copy link” down below and hyperlink credential’s image by highlighting it, clicking on a Link icon and pasting the link.","Scroll down and click “Save Changes”.","engagement-1","Don’t forget this link 😉","engagement-2","High-five! 🖐️","copy-credential-link","copy-embed-code","Unable to copy the embed code. Please try again.","copy-image-link","Unable to copy the image link. Please try again.","download-credential-image","Unable to download the credential image. Please try again.",{"_1102":1103},"success-feedback",{"_514":1100,"_682":1101},"We have just emailed this inquiry to your issuer.","You have successfully submitted your inquiry!","inquiry",{"_514":1104,"_1105":1106},"Please clearly explain what is wrong with the credential and how it should appear instead.","fields",{"_1102":1107},{"_1108":1109,"_1110":1111,"_1112":1113},"help","The issuer of this credential will receive an email with your inquiry.","label","Describe the correction","placeholder","ex. Last name is written as “Wigins” - should be “Wiggins”","Want your certificate in print?","Order a professional, high-quality printed version of your certificate - perfect for framing, display, gifting and more:","Premium paper and professional look","Ideal for framing and gifting","Worldwide shipping with tracking","cancel-button","Not now","order-button","Order Printed Certificate","Choose which certificate design will be printed","You’ll receive a printed certificate based on the selected design.","Continue to Order","loading-previews","Loading credential previews…","Download Credential","Select a credential design and file format to download.","design-label","Credential Design","format-label","File Format","alert-credential-expired",{"_514":1273,"_682":1274},"printed-certificate-cta",{"_1270":1271,"_682":1122,"_514":1272},"credential-viewer",{"_1251":1252,"_1253":1254,"_1255":1256,"_1257":1258},"section-attachments",{"_682":1250},"section-earning-criteria",{"_682":1238,"_1239":1240},"section-description",{"_1235":1236,"_682":1237},"section-issuer",{"_1233":1234},"section-recipient",{"_1224":1225,"_1226":1227,"_682":1228,"_1229":1230,"_1231":1232},"section-skills",{"_682":1223},"section-verification",{"_1219":1220,"_1221":1222},"section-event-details",{"_44":1156,"_50":1157,"_46":1158,"_48":1159,"_42":1160},{"_682":1197,"_1171":1198},{"_682":1189,"_1171":1190},{"_682":1177,"_1171":1178},{"_682":1170,"_1171":1172},{"_682":1161,"_1162":1163},"Duration","units",{"_1164":1164,"_1165":1165,"_1166":1166,"_1167":1167,"_1168":1168,"_1169":1169},"minutes","hours","days","weeks","months","years","Price","values",{"_1173":1174,"_1175":1176},"free","Free","paid","Paid","Level",{"_1179":1180,"_1181":1182,"_1183":1184,"_1185":1186,"_1187":1188},"introductory","Introductory","foundational","Foundational","intermediate","Intermediate","advanced","Advanced","professional","Professional","Format",{"_1191":1192,"_1193":1194,"_1195":1196},"online","Online","offline","Offline","hybrid","Hybrid","Type",{"_1199":1200,"_1201":1202,"_1203":1204,"_1205":1206,"_1207":1208,"_1209":1210,"_1211":1212,"_1213":1214,"_1215":1216,"_1217":1218,"_674":675},"achievement","Achievement","event","Event","certification","Certification","conference","Conference","course","Course","membership","Membership","license","License","program","Program","training","Training","webinar","Webinar","expiration-date","Expiration date","issue-date","Issue date","Skills","renew-question","Want to renew your credential?","report-question","Want to report a typo or a mistake?","Issued to","pathway-completed","Pathway completed","pathway-in-progress","Completion progress","explore-events","Explore Issuer's Events","no-information-provided","No information provided for this award.","Description","Earning Criteria","labels",{"_1241":1242,"_1243":1244,"_1245":406,"_1246":1247,"_1248":1249,"_674":675},"test","Test","watching","Watching","reading","assignment","Assignment","participation","Participation","Related documents","next-design","Scroll to next credential design","previous-design","Scroll to previous credential design","sharing-stats","⭐️ 88% of recipients share their awards online!","private-view",{"_682":1259,"_1260":1261,"_1262":1263,"_1264":1265,"_1266":1267,"_1268":1269},"This credential view is private","owner-only","This credential isn't associated with your account. Only the credential owner can access this view.","verify-prompt","It is visible only to the credential owner. Verify your identity to access it.","verify-button","Verify Identity","picker-tooltip","Only the credential owner can view this page. Verify your identity to access it.","picker-tooltip-prefix","Only the credential owner can view this page.","ribbon","order","Get your printed certificate delivered","This credential expired on {date} and is no longer valid.","Credential expired","recipients-of","Recipients of {group}","hidden",{"_682":1295,"_514":1296},{"_1280":1281,"_380":1282},"profile-settings","Profile Settings",{"_1283":1284,"_1285":1286,"_1287":1288,"_1289":1290,"_1291":1292,"_1293":1294},"profile-visibility-title","Make your profile visible","profile-visibility-description","Decide on the visibility of your Recipient Profile in the Issuer’s Directory. When the visibility is off, credential links become hidden and unreachable too.","profile-visibility-confirm","Are you sure you want to make your profile visible?","profile-visibility-cancel","Are you sure you want to hide your profile?","credential-visibility-title","Make your credential visible","credential-visibility-description","Select the credentials you want to show on your Recipient Profile. Deselected credentials become hidden and their links become unreachable.","This page is hidden due to privacy settings","If you are the owner of this credential or profile, you can edit your profile settings to make this page public.","completion-credential","Completion Credential","Pathway Completed – Congratulations, You Did It!","filters",{"_40":1302,"_44":1303,"_46":1304,"_50":1305,"_42":1306,"_48":1307,"_52":1308},{"_682":1314,"_1171":1315},{"_682":1197,"_1171":1313},{"_682":1177,"_1171":1312},{"_682":1189,"_1171":1311},{"_682":1161,"_1171":1310},{"_682":1170,"_1171":1309},{"_682":1223},{"_1173":1174,"_1175":1176},{"_1164":1164,"_1165":1165,"_1166":1166,"_1167":1167,"_1168":1168,"_1169":1169},{"_1191":1192,"_1193":1194,"_1195":1196},{"_1179":1180,"_1181":1182,"_1183":1184,"_1185":1186,"_1187":1188},{"_1199":1200,"_1201":1202,"_1203":1204,"_1205":1206,"_1207":1208,"_1209":1210,"_1211":1212,"_1213":1214,"_1215":1216,"_1217":1218,"_674":675},"Appearance",{"_107":1316,"_1317":1318,"_1319":1320,"_1321":1322,"_1323":1324,"_1325":1326},"Certificate","badge","Badge","transcript","Transcript","training_record","Training Record","assessment","Assessment","letter","Letter",{"_1389":1390,"_1391":1392},{"_984":1329,"_1330":1331,"_36":1332,"_1333":1334,"_33":1335},{"_1376":1377,"_514":1378},"navbar",{"_30":1372,"_440":1373,"_1374":1375},{"_1364":1365,"_1366":1367,"_1368":1369,"_1370":1371},"empty-list",{"_1340":1341,"_1342":1343,"_1344":1345,"_1346":1347,"_1348":1349,"_1350":1351,"_1352":1353,"_1354":1343,"_1355":1356,"_30":1357,"_1358":1359,"_655":1360,"_1361":1362,"_440":1363},{"_1336":1337,"_1338":1339},"oldest-first","Oldest first","newest-first","Newest first","credentials-empty-title","No credentials yet","credentials-empty-description","This issuer hasn't issued any credentials yet.","recipient-credentials-empty-description","This recipient hasn't received any credentials yet.","pathways-empty-title","No pathways yet","pathways-empty-description","This issuer hasn't set any pathways up yet.","recipient-pathways-empty-description","This recipient isn't enrolled in any pathways yet.","recipients-empty-title","No recipients yet","recipients-empty-description","credentials-title","No credentials found","We couldn't find any credentials matching your criteria.\nTry to adjust your filters or reset them.","pathways-title","No pathways found","We couldn't find any pathways matching your criteria.\nTry to adjust your filters or reset them.","recipients-title","No recipients found","We couldn't find any recipients matching your criteria.\nTry to adjust your filters or reset them.","placeholder-name","Search by name","placeholder-credential-name","Search by credential name","placeholder-recipient-name","Search by recipient name","placeholder-pathway-name","Search by pathway name","Credentials","Recipients","navigation-menu","Navigation menu","columns",{"_1379":1380,"_1381":1382,"_30":1383},"Create and send digital credentials to everyone.","about",{"_682":1388},"directories",{"_682":1387,"_653":1372,"_440":1373},{"_682":1372,"_1384":1385,"_845":1386},"verification-page","Credential Verification","Credential Retrieval","Directories","About","login",{"_682":1409,"_1410":1411,"_1412":1413,"_1414":1415,"_4":1416,"_1417":1418},"profile",{"_1393":1394,"_1395":1396,"_1397":1398,"_1399":1400,"_1401":1402,"_1403":1404,"_1405":1406,"_1407":1408},"user-settings-tab","Personal Information","user-name-tip","This is the name that appears in the header of your recipient profile.","user-email-tip","Your profile’s email is not editable. If you need to change it","visibility-settings-tab","Visibility Settings","avatar-upload-title","Profile Picture","avatar-upload-limit-description","We accept JPG and PNG files up to 1 MB.","avatar-upload-submit","Upload Image","preview-profile","Preview My Profile","Verify your identity","step","step {current}/{total}","email",{"_514":1437},"authorize-action",{"_514":1433,"_1434":1435,"_796":1436},{"_1429":1430,"_1431":1432},"otp",{"_1419":1420,"_1421":1422,"_1423":1424,"_514":1425,"_1426":1427,"_796":1428},"email-not-received","Didn't receive an email? Check your spam or","resend","Resend","in-seconds","in {seconds} seconds","We sent the confirmation code to {email}. Enter it below to continue.","code-label","Confirmation code","Verify","unknown","Something went wrong while verifying your code. Please try again.","invalid-otp","The code is invalid or has expired. Please check the code and try again, or request a new one.","This action is available only to credential owners. Please verify your identity to continue.","email-help","Enter the email address used to receive this credential.","Send Code","Only the credential owner can view the private credential design. Please verify your identity to access it.",{"_1590":1591,"_1592":1593,"_1594":1595,"_1596":1597,"_1598":1599,"_1600":1601,"_1602":1603,"_1604":1605,"_1606":1607,"_1608":1609,"_1610":1611},"texts",{"_1441":1442,"_1443":1444,"_1445":1446,"_1447":1448,"_1449":1450,"_1451":1452,"_1453":1454,"_1455":1456,"_86":1457,"_1458":1459,"_1460":1022,"_1461":1462,"_1463":1464,"_1465":1466,"_1467":1468,"_1469":1470,"_1471":1472,"_1473":1474,"_1475":1476,"_847":1385,"_1477":1478,"_1479":1480,"_468":1481,"_1482":1483,"_1484":1485,"_945":1486,"_1412":1487,"_1488":1489,"_1490":1491,"_1108":1492,"_103":614,"_1493":1494,"_82":1495,"_1496":1497,"_1498":1499,"_1500":1501,"_1502":1503,"_1504":1505,"_1506":1036,"_1507":1508,"_953":1509,"_796":1510,"_1511":1512,"_1513":1514,"_955":1515,"_1516":1517,"_1518":1519,"_1520":1521,"_1522":1523,"_1524":1525,"_1526":1527,"_30":1372,"_1528":1529,"_655":1530,"_365":1531,"_440":1373,"_1532":1533,"_1534":1535,"_1300":1536,"_1537":1538,"_1539":1540,"_1541":1542,"_1543":1544,"_1545":1546,"_1547":1548,"_1549":1550,"_1551":1552,"_1553":1554,"_1229":1555,"_1556":1557,"_1558":1559,"_1560":1561,"_1562":1563,"_1280":1281,"_1564":1565,"_1566":1567,"_1568":1569,"_1570":1571,"_1572":1573,"_1574":1575,"_1576":1577,"_1578":1579,"_1580":1581,"_1582":1583,"_1584":1585,"_1586":1587,"_1588":856,"_1589":1483},"preparing-google-wallet-pass","Preparing your Google Wallet pass…","action","Action","view","View","view-as-list","View as List","view-as-grid","View as Grid","certified-on","Certified On","received-credentials","Received Credentials","no-results","No results","Name","add-to-linkedin-profile","Add to LinkedIn Profile","add-to-mobile-wallet","add-to-apple-wallet","Add to Apple Wallet","back","Back","close","Close","contact-issuer","Contact Issuer","copy-link","Copy link","how-it-works","How It Works","copied","Copied","credential-id","Credential ID","distributed-by","Distributed by","issued-by","Issued by","Issuer","issuer-profile","Issuer's Profile","done","Done","Download","Email","phone","Phone","email-placeholder","john.doe@example.com","Help","learn-more","Learn More","Next","scan-qr-apple-wallet","Scan this QR code with your iPhone to add this credential to Apple Wallet.","scan-qr-google-wallet","Scan this QR code with your phone to save this credential to Google Wallet.","save-to-google-wallet","Save to Google Wallet","google-wallet-not-available","Google Wallet is not available for this credential.","choose-your-wallet","Choose Your Wallet","choose-wallet-description","g-pay-save-to-phone","Save to phone","Share Your Award","Submit","verified","Verified","verified-explanation","Certifier confirms that this issuer is an officially registered organization.","Verify Credential","visit-website","Visit Website","go-to-community","Go to community","show-more","Show more","show-less","Show less","see-all","See All","credential","Credential","pathway","Pathway","Pathways","Recipient","created-on","Created on","issued-on","Issued on","Filters","count-per-page","{count} / page","save","Save","saved","Saved","yes","Yes","no","No","applied-filters","Applied filters","clear-all","Clear all","recipient-profile","Recipient Profile","credentials-earned","Credentials Earned","Pathway Completed","issued-credentials","Issued Credentials","issued-credentials-for","Issued Credentials for {group}","my-profile","My Profile","view-profile","View Profile","log-out","Log Out","remove","Remove","cancel","Cancel","apply","Apply","private","Private","got-it","Got It","more","More","powered-by","Powered by","change-language","Change language","appears-in-pathways","Appears in Pathways","not-found-description","Sorry, the page you were looking for doesn't exist","not-found-cta-main","Go to the Main Page","not-found-cta-retrieve","not-found-issuers-profile","invalid-credential-id","Invalid credential ID","invalid-email","This email is not valid","invalid-date","This date format is not valid","invalid-url","This URL is not valid","invalid-value","This value is not valid","max-length","The value can be at most {max} characters long","required","This field can't be blank","number-out-of-range","This number is outside the allowed range","try-again-or-contact-support","Please try again later or contact support.","unknown-error","Something went wrong!","something-went-wrong","Something went wrong. Try again later."]